Partnering with local communities for sustainable sanitation
This guide documents Odisha’s phased approach to transferring the operation and maintenance of SeTPs to women and transgender self-help groups. It outlines how selection, capacity building, contracting, and ongoing support were organised to institutionalise community-led management and strengthen gender-inclusive livelihoods across urban sanitation systems.
What you will find in this guide
- Step-by-step processes covering roles, selection criteria, orientation, SOP development, staged training, contract finalisation and facility handover
- Training modules on operations, troubleshooting, safety, financial management and communication, supported by audiovisual tools and regular refresher sessions
- Guidance on service contracts, service levels, payment modalities and post-transfer monitoring and handholding by technical teams
Recommendations for scaling across ULBs, strengthening SHG federations and embedding social protection for long-term, gender-inclusive livelihoods
